How oy1 Protects Your Privacy
Your account security and payment information matter to us. We've built our privacy practices around how you deposit via JazzCash, Easypaisa, SadaPay and Raast, how your gaming activity...
Our Privacy Framework for Pakistan
oy1 operates under privacy principles that respect your rights where local law permits. We collect information directly from you during account registration—your name, email, phone number linked to JazzCash, Easypaisa, SadaPay or Raast—and passively through your gameplay, device type, and session history. We use this data to verify your identity, process withdrawals, prevent fraud, and send you account updates. Your payment credentials
are tokenised and never stored in plain text. We do not sell your personal information to marketing firms or data brokers. Cookies and session trackers help us remember your lobby preferences and keep you logged in; you can manage these via your browser settings. For account closure or data deletion requests, contact our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How We Earn Your Privacy Trust
Encryption Standard
All data in transit between your device and oy1 servers uses TLS 1.2 or higher. Your JazzCash, Easypaisa, SadaPay and Raast account tokens are encrypted at rest with AES-256.
Regular Audits
We conduct independent security reviews quarterly to identify and patch vulnerabilities. Audit reports are available to legal partners upon request.
KYC Compliance
Identity verification happens securely at signup. Your National ID or passport data is checked against Government databases and then discarded after verification—we retain only the verification result.
Payment Isolation
Payment processing is handled by certified third-party gateways. oy1 never touches your raw card or mobile wallet credentials; only tokenised references flow through our system.
Incident Response
If a security breach occurs, we notify affected users within 24 hours via email and account notification. We publish a public transparency report detailing the nature, scope, and remediation steps.
Staff Training
Our team undergoes annual privacy and data-handling certification. Access to user data is role-restricted and logged; only authorised staff can view sensitive account details.
Privacy Across oy1 Platforms
| Web & Mobile App | Same privacy protections apply whether you access oy1 on desktop, tablet, or our iOS and Android apps. Your session data syncs securely across devices. |
|---|---|
| Live Casino & Slots | Whether you play live baccarat tables or slot lobbies, gameplay data is logged identically and protected under the same encryption and retention policies. |
| Sportsbook Markets | Your betting slips, parlay history, and settlement records follow the same privacy framework as casino gameplay—encrypted, retained for 7 years, never shared externally. |
| Account Linked Devices | If you open oy1 on multiple phones or computers, each device session is tracked separately. You can view all linked devices and revoke access to any device instantly. |
| Payment Method Storage | JazzCash, Easypaisa, SadaPay and Raast details are never stored in full form. Only a secure token is saved so you can one-click deposit on return visits. |
| Geographic Data | We log your approximate location at login (to verify you're in a supported region) but do not use GPS tracking during gameplay or sell location data to third parties. |
| Data Retention Timeline | Active account data is kept as long as you play. Closed accounts are archived for 7 years for legal compliance, then permanently deleted unless law requires longer storage. |
Key Privacy Features Inside Your Account
Privacy Dashboard
Inside oy1, your account menu shows a complete Privacy Centre where you can download your data, see all login activity by date and device, and review payment history with timestamps.
Data Download Tool
Request a copy of all personal information oy1 holds about you in machine-readable format. Delivery takes up to 5 business days and includes your entire activity log.
Session Management
Log out of all devices at once or revoke access from specific phones or computers. Useful if you lose a device or suspect unauthorised login attempts on your account.
Notification Preferences
Choose exactly which emails and SMS messages you receive—account alerts, promotional updates, withdrawal confirmations. Opt out of marketing anytime without losing account access.
Cookie Control
Adjust your cookie settings directly from account preferences. Disable analytics cookies while keeping essential session and payment cookies active for seamless platform function.
Account Closure Request
Permanently close your oy1 account and request full data erasure. We confirm closure within 24 hours and begin deletion within 30 days unless legal holds apply.